Please note, as the risk of COVID-19 is still at a substantial risk, we ask all patients to wear face coverings and observe social distancing when in the surgery.
Due to the current health situation with Covid-19 online appointment bookings are currently suspended.
The practice operates a telephone triage system. When you call the practice you will be asked for a brief amount of information about the nature of your issue by our receptionists.
This will ensure that you are directed to the right person to deal with your issue, which may not necessarily be a Doctor.
Our telephone lines are extremely busy, particularly first thing in the morning. If your call is not urgent please try and avoid calling at this time.
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on Who do I see, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self refer for some services without seeing your GP.
You may consult any doctor however, you are encouraged to see the same doctor for a particular episode of illness where possible to ensure continuity of care. Routine appointments can be made my calling the surgery between 2-4pm. Urgent appointments are released from 8am.
If you prefer to see a male or female doctor, or a particular doctor or nurse, please make this clear when you contact the surgery to make your appointment. You may book an appointment up to 4 weeks in advance, with a doctor or nurse.
Appointments are for 10 minutes. Please advise the receptionist if the appointment is for a first antenatal check or a postnatal check or if you think that your problem will require a longer consultation. If you feel that you require to be seen urgently, please make this clear to the receptionist who will book you into our Urgent Problem Clinic.